Frequently Asked Questions
Everything you need to know about our natural body and skincare products.
Are Bramley products cruelty-free and vegan?
Yes, all our products are strictly cruelty-free and the majority of our range is vegan-friendly. We use natural, plant-based ingredients and never test on animals.
What is your shipping policy within the UK?
We offer standard shipping which typically takes 3-5 working days. Express delivery options are available at checkout, and we provide free standard shipping on all orders over ÂŁ50.
Can I return a product if I change my mind?
We accept returns on unopened and unused products within 30 days of purchase. Please contact our customer service team to initiate a return and receive a refund.
Are your bottles recyclable?
Sustainability is at our core. Our bottles are 100% recyclable, and we also offer refill options to help reduce plastic waste and environmental impact.
Are Bramley products safe for sensitive skin?
Our products are made with natural essential oils and botanicals designed to be gentle. However, we always recommend performing a patch test before full use if you have highly sensitive skin.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically at the checkout stage.